Careers

About the Role

Join the progressive, professional team at the Cedarburg Veterinary Clinic, an AAHA-accredited, growing small animal practice searching for a Customer Service Representative to add to our incredible team. With the advantage of being in business for over 140 years, our clinic boasts a close-knit general practice feel with opportunities for personal and professional growth. If this customer service representative position sounds like the opportunity you’ve wished for but didn’t believe existed – Believe it. We’re real and want to talk to you about this dream job! We offer awesome full-time benefits such as:

• Sick/Paid Time Off Continuing Education
• Quarterly Team Rewards Referral Bonus
• Employee Assistance Program Uniform Allowance
• Employee discount program Parental Leave

Applicants for our Customer Service Representative position should be ready to:

• Let your passion for pets and veterinary care shine every day.
• Laugh. Life is short!
• Play with puppies/kittens. It helps our socialization as well as theirs!
• Grow and learn. Then, learn and grow some more!
• Be empathetic to our clients, your coworkers, and yourself.
• Ask for help and offer help to others. We love our team!

What you will get in return is support, hour-long lunch breaks, a fun atmosphere of support to promote your professional skills, no night shifts, no on-call shifts, no holiday hours, and some great benefits, including:

Financial Benefits: 

• A flexible approach to compensation that will reflect your skillset and future performance

• 401(k) matching & Roth Retirement Savings Plan

• Flexible Spending Account

• 529 Savings Plan

• Tuition Support Program

• Referral bonus program 

Wellness Benefits: 

• Health Insurance, including medical, dental, and vision

• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance

• Sick Time / Paid Time Off

• Free/discounted lab work for all employee pets

• Pet discounts on services and products

• Pet food discount program 

Workplace Benefits: 

• Quarterly Team Rewards Bonus Program

• Professional development opportunities 

• State license reimbursement

• VTNE exam fee reimbursement

• Continuing education allowance

• Uniform allowance 

• Access to our VetCor Techlife Facebook group, including thousands of veterinary technicians company-wide

Lifestyle Benefits:

• Six paid holidays

• Employee Assistance Program

• Employee discount program

Advance your career today at the Cedarburg Veterinary Clinic. Apply today to experience what you have been missing!

Diversity, equity, and inclusion are core values at Cedarburg Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.